Returns may be accepted up to 30 days from receipt of the item, within the terms outlined below. Beyond 30 days all returns will be subject to our discretion and approval.
To be accepted, all returns MUST BE unused and in the original packaging.
Damaged or defective merchandise MUST BE photographed, documented and sent to our Returns Department. We cannot be held responsible for any damages that are not properly documented, photographed, and provided to us within a reasonable time from receipt of the merchandise.
Unless damage or defects have been properly annotated, all shipping charges incurred WILL BE deducted from any refund awarded – NO EXCEPTIONS!
For all undamaged items, or items free from defect, a 20% Restocking Fee will apply, unless otherwise stated, in writing, prior to purchase.
If the wrong item was received, or the item is substantially different from the description and/or picture in our listing(s), 100% of total purchase price (including all shipping costs) will be refunded.
All refunds will be awarded using the same method used to complete the initial purchase.